“People don’t realize that we cannot forecast the future. We really can’t forecast all that well, and yet we pretend that we can, but we really can’t. What we can do is have probabilities of what causes what, but that’s as far as we go.” – Alan Greenspan, Economist and former Chairman of the Federal

A decision made from fear is always the wrong decision” – Tony Robbins The Fear of Decisions Every day, decision makers in organizations confront fear of the unknown when making critical business decisions. Decisions on marketing and sales strategies, supplier selection, financial budget allocations, revenue projections, make versus buy, hiring new employees and downsizing existing

Introduction The global COVID-19 pandemic has upturned our way of living and working. The majority of humankind is under some kind of isolation, lock-down, quarantine or social distancing order from their local government. Knowledge workers have started working full-time from home in the COVID-19 scenario. While most have past experience in working remotely from home,

True genius resides in the capacity for evaluation of uncertain, hazardous, and conflicting information        – Winston Churchill The Problem of Strategic Knowledge The strategic decision making process is the fundamental basis of strategic planning and business planning. The result of the strategic decision making process is revealed in the strategic decisions that

Physicians sell patients on a remedy. Lawyers sell juries on a verdict. Teachers sell students on the value of paying attention in class. Entrepreneurs woo funders, writers sweet-talk producers, coaches cajole players. Whatever our profession, we deliver presentations to fellow employees and make pitches to new clients.” – Daniel H. Pink, To Sell Is Human: